O'Connor Management serves as the maintenance contact for residents, including a 24-hour emergency maintenance line. The property manager must approve all repairs before the maintenance crew is dispatched. Our in-house maintenance crew is able to handle a wide variety of repairs, including minor plumbing and electrical repairs. When more specialized work is required, such as HVAC maintenance or complicated plumbing or electrical work, the property manager calls in a specialized contractor. While we prefer to use our list of trusted service providers, we are always willing to use vendors requested by our clients. For larger repairs, three estimates are obtained before a contractor is selected.

Repair requests are most often called in by tenants, but we also conduct monthly property inspections in order to keep an eye on things such as landscaping, exterior painting, tuckpointing, cleanliness, etc. This helps to keep the property well maintained and can catch needed repairs while still small jobs. O'Connor Management takes a proactive approach to building maintenance by setting up a yearly preventive/routine maintenance schedule for each property. This includes gutter cleaning, landscaping and snow removal services, HVAC maintenance, hallway cleaning and general bug spraying.

Owners are billed for maintenance items on an as-needed basis. Maintenance charges are in addition to the monthly management fee. A maintenance price list is available.